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Overall Rating: 97.81%
great website.a very wide selection and i especially like the option for full package.easy navigation
jeannie
Your website is pretty user friendly. My only recommendation is to add a filter to sort items by the # of stars given by customer reviews. Also, I could not locate the color swatch for the free futon cover. Can't wait to receive the items I ordered.
Marfelia
Before placing my order I had a few questions. Call the 800 number and the gentleman (who later said he was one of the owners) was extremely helpful.
Returned to website later and placed order, can't wait to receive the futon !
Alison
Very good, I like that most of my questions were answered on the faq or on the individual items page. This site is also easy to navigate through and I appreciate that they keep the bad reviews on here. Even though most of them are incompetent people who don't read the terms and conditions like a sane person.
Joseph
Easy to use,navigate, and clear website. Liked the reviews and product views. Would have liked a close up of fixtures and parts etc and a note about poplar construction in the product description. Did find this in a review
Daphne
Great! Called twice with questions and got helpful answers both times. Looked all over the internet for a simple, clean-lined platform and yours was the only one I came across.
Deirdre
Informative website and excellent service. I ordered this same item from Futon Planet in November and I was surprised by how quickly my order was delivered. Thank you!
Susan
Rima is terrific! She took the time to help figure out a solution for a new mattress for my very old and odd-sized futon couch. She could have easily taken my order for a custom (expensive) mattress, but instead she had a solution that was cost-effective. What a pleasure to deal with ethical and helpful merchants! Thanks, Rima!
Rhonda R.
great!!!!!!! :) thank u
sheree
We have ordered from your website in the past and it was easy and fast shipping!
Stacy

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