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Overall Rating: 99.32%
Average Rating: 9.93/10

Rima,
thank you very much for the excellent service. It was a pleasure talking to you.
Please note that Dan is moving into his apartment on April 15th. The Futon should NOT arrive prior to that date.
I understand that you cannot give us an guarantied date and that you will give us a tracking # after shipment on 4/7, and that Dan must coordinate with the local shipper the delivery.
Thank you again and I hope the product is as good as your kind service!
Regards, Kurt
Kurt
HI Rema,
I ordered a futon & followed your recommendation to purchase the full size bi-fold w/upgraded mattress. This was sent to my father's house, and someone was supposed to have assembled it before my arrival. However, I suddenly had to fly to my father's and arrived before the futon did. Guess who ended up assembling the futon? Thank goodness it was made in the USA because unlike many foreign products I have purchased, the pieces lined up and the screws fit perfectly in the holes. I couldn't believe I assembled it myself.

Overall, the frame is solid & of good construction. It is easy to fold & unfold. The mattress is quite comfortable.

Thank you for your help & recommendations. I would definitely buy another futon and will recommend your business to others.

Harriette
Corrales, NM
Harriette
Hi Rima,
I just wanted to drop you a Big Thank you!
We got the bed and assembled it without any problems. My daughter LOVES it!
So you made me a hero again.
Thank you for suggesting a bed with real quality. It is extremely sterdy and good looking too!
Have a a Great rest of the week!

Paul
(Father of a Happy Daughter)
Paul
Thank you so much for all of your help. You have a loyal customer for life!!!

Sincerely,

-Lenya
Lenya
I just wanted to let you know that the refund has been posted to my account, and to thank you for the promptness with which you processed it. To reiterate my previous sentiment: your customer service has been outstanding from day one.

All the best,

-Elyse
Elyse
Thank you very much for your GREAT customer service. I truly appreciate all your offers; however, I do have frames and I was hoping to have the shipment before Thursday (since you are in Orlando), as I am having company on Thursday, March 8th.

Thanks,
-Glenda
Glenda
Thanks so much!
Cameron
Well, other home repairs intervened, so I haven't set the bed up yet. I did look in the boxes, though, and the color is very close to what's on your web site, which I hear is a concern when ordering furniture online. I'm looking forward to getting the bed up this weekend. I appreciate the personal attention you've given to my order. Thanks for your help, and I hope Adonis can get their shipping info in order for you.
cheers,
-Jp
Jp
We received our futon and are happily using it. It is great! Thanks for checking.
Yeshi
Thankyou for your assistance and answering our many phone calls.
Mary & Richard

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