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Live Support Hours

Mon-Sat 9am-6pm, Sun 11am-4pm

Central Time

Live Chat!

Click on the image below to begin a live chat session with one of our customer care agents.

Toll Free Telephone Support

We're here when you need us. If you call after hours, or our lines are busy, leave a message and we promise to get back to you as soon as possible.

1 (800) 845-2371

More About Live Chat

Live Chat enables you to ask the important questions about futons and get immediate responses from one of our futon Customer Care representatives. Sometimes, we experience heavy traffic because there are a lot of futon shoppers who have questions about futons. Also there can be period lag in the server response so please try to be patient. Our representatives know you futon questions are important and will sometimes take time to consider how to convey the clearest answers.

If you find that our Live Chat is not available, it could be because our call center has hit its maximum limit. In this case there might be dozens of callers. Remember you are free at any time to call us by phone or email us with your questions about futons.

When formulating questions about futons, it might save you time to collect all your questions in note pad and copy and paste them into the chat window. This will also ensure you do not forget to ask all of your futon questions. If you are not in a hurry to have your questions answered, consider emailing us at CustomerCare@FutonPlanet.com and we will be able to answer your questions about futons in depth.

Futons are our business. We take pride in conveying quality information about our futon products and we really want you to understand what you are buying, before you buy it. Likewise, if you see another futon product elsewhere you are welcome to ask how our specific futon products or prices compare. Let us help you to make the right futon purchase. If you buy from us great. If you don't this time around, we hope that at some point you will consider us in the future. We sell futons, futon mattresses, futon frames, futon covers and all of the various accessories that go along with futons. If you find you are disatisfied with the service or quality of futons or other products at one of our competitors, we hope you will come to us and let us show you how important your satisfaction is to us.